Managed Services

 Globcom is the largest and most experienced IT Managed Services provider in Oman with over 10 years of successful operations most of them meeting or exceeding the KPIs set by customers.

We have over 200 highly skilled and experienced support staff and 98% of whom are Omanis. The staff are rigorously trained in both technical and soft skills. They have been exposed to most complex IT environments and highly demanding customers. They have worked in SLA based contracts with very aggressive KPIs.

Desktop Support: L1, L2 & L3 Support
Application Support – SAP, Microsoft Technologies, Power Builder, Real Time
Database Support: SQL Server, Oracle, Data warehouse
Telecom Support